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Oracle® Enterprise Manager System Monitoring Plug-in Troubleshooting Guide
Release 12 (12.0)
Part Number E10314-11
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Contents
System Monitoring Plug-in Troubleshooting Guide
Troubleshooting Common Issues for All Plug-Ins
Installation and Deployment Issues
Preferred Credentials Not Set
Preferred Credentials Error
Failure in loading Classpath: Could not create instance : <JDBC DRIVER>
Troubleshooting Microsoft SQL Server Plug-In
How To Diagnose
Diagnostic Tools
Diagnostic Steps
Finding TCP/IP Port
Microsoft URL for WMI Errors
How To Fix
Downloading the Latest Version of the Plug-in
Enabling TCP/IP Port
Modifying Permissions
General Issues
Monitoring Issues
Test Connection
Windows Authentication Issues
Report Elements and Dependent Metrics
Troubleshooting IBM DB2 Plug-In
How To Diagnose
Finding TCP/IP Port
How To Fix
Using a Suitable Operating System User and Assigning Authorities and Privileges
Incorrect Credentials Used
No Data for Health Indicator Metrics
Metric Collection Error for Database Monitoring Metrics
Troubleshooting Sybase Adaptive Server Enterprise Plug-In
How To Fix
Failed to connect, JZ006: Caught IOException: java.net.ConnectException: Connection refused
Failed to connect, JZ00L: Login failed. Examine the SQLWarnings chained to this exception for the reason(s)
JZ006: Caught IOException: java.io.IOException OR JZ0I6: An error occurred converting UNICODE to the charset used by the server OR Error message: java.io.CharConversionException:java.io.UnsupportedEncodingException: hp-roman8
SELECT permission denied on object <Object Name>, database master, owner dbo
<TABLE NAME> not found. Specify owner.objectname or use sp_help to check whether the object exists (sp_help may produce lots of output).
Error Querying: Collection of monitoring data for table '<TABLE NAME>' requires that the '<PARAMETER(S)>' configuration option(s) be enabled. To set the necessary configuration, contact a user who has the System Administrator (SA) role
Report Element Showing "No Data Found" or "No Rows Returned"
For Segment Usage metric, there is an error when querying: Server user id <USERID> is not a valid user in database '<DATABASE>'
Troubleshooting VMware ESX Server Plug-In
How To Fix
Calculation of Dynamic Properties Time Out
Documentation Accessibility
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