List of Examples

• 1-1 Sample Connector Descriptor XML File
• 1-2 Sample Ticket Template for Remedy Connector
• 1-3 Example Response Transform for Remedy
• 1-4 Deploying the Help Desk Connector
• 1-5 Uploading New or Modified Help Desk Ticket Templates
• 2-1 Sample Connector Descriptor XML File
• 3-1 Data Source Scenario