List of Tables

• 2-1 emctl Parameters
• 2-2 emctl Parameters
• 2-3 Possible Replacement Values For register_template Parameters
• 3-1 emctl register_ticket_template Parameters
• 4-1 Out-of-Box HP Service Manager Templates
• 4-2 Ticket Creation (Service_Manager_Default_Incident_AutoClose.xsl Mappings)
• 4-3 Ticket Updates (Service_Manager_Default_Incident_AutoClose.xsl Mappings)