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Oracle® Enterprise Manager Licensing Information
10g Release 4 (10.2.0.4.0)

Part Number B40010-08
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6 Other Infrastructure Management

The following sections in this chapter describe the licensed features and access points for each of the following categories of Enterprise Manager management plug-ins:

Configuration Management Pack for Non-Oracle Systems

Configuration management for Non-Oracle Systems automates the time-consuming and often error-prone process of managing host software and hardware configurations and deployments other than Oracle software. This pack provides capabilities such as search and compare across all systems, configuration monitoring, policy management and compliance support, security configuration scoring and dashboards, and comprehensive reporting. This pack provides the following capabilities:

To use these features, you must purchase the license for the Configuration Management Pack for Non-Oracle Systems and install the pack. Some features for the pack are accessed only when you are in Grid Control mode. You can navigate to these features in several ways. The sections that follow discuss the licensable features of the Configuration Management Pack for Non-Oracle Systems, and itemize the links that require licensing of the pack.

Licensed Links

The following licensed pages and links of this pack apply to host software management and configurations, but do not apply to Oracle software.

  • Grid Control Home page:

    • All links in the All Targets Policy Violations section

    • Database, Hardware, and Operating System related information in the Deployments Summary section

    • All links in the Security Policy Violations section

    • All links in the Critical Patch Advisories for Oracle Homes section

  • From the Grid Control Home page, click the Targets tab, then the Databases sub-tab. On the Databases page, the Policy Violations links are licensed as part of the pack.

  • From the Databases page, click any database Name. On the Database Instance page, the following links are licensed as part of the pack:

    • Space Violations under the Space Summary section

    • All links in the Policy Violations section

    • All links in the Security section

  • From the Database Instance page, click the Maintenance sub-tab. The Configuration section links are licensed as part of the pack.

  • From the Database Instance Maintenance page, click the Metric and Policy Settings link in the Related Links section. On the Metric and Policy Settings page, the Policies sub-tab is licensed as part of the pack.

  • From the Grid Control Home page, click the Deployments tab. On the Deployments page, the following items are licensed as part of the pack:

    • All links in the Configuration and Client Configurations sections

  • From the Grid Control Home page, select the Compliance tab to display the Policy Violations page, which is grouped in the Violations sub-tab. All links, sub-navigation tabs, and features available on or linked to from the Grid Control Policies Violations page for policies are licensed as part of this pack.

  • From the Grid Control Home page, select the Compliance tab, then the Policy Groups sub-tab. On the Grid Control Policy Group Evaluation Results page, all links and features are licensed as a part of this pack.

  • From the Grid Control Home page, select the Compliance tab, then the Security at a Glance sub-tab. On the Grid Control Security at a Glance page, all links and features are licensed as a part of this pack.

  • From the Grid Control Hosts page, click a specific host to display the Host Home page. The following links are licensed as part of the pack:

    • All links in the Security section

    • Under Related Links, the following links are licensed:

      • Deployments

      • Metric and Policy Settings

  • From the Host Home page, click the Targets tab. The following links and columns are licensed:

    • Policy Violations and associated links

    • Compliance Score (%)

  • From the Host Home page, click the Configuration tab. The following buttons are licensed:

    • Save

    • History

    • Compare Configuration

    • Compare to Multiple Configurations

  • From the Grid Control Home page, click the Targets tab, then select the Systems sub-tab. On the Systems page, the following items are licensed as part of the pack:

    • Policy Violations links

  • From the Systems page, click any system Name. On the System Home page, everything is licensed as part of the pack except for the Status and Alerts sections.

  • From the Grid Control Home page, click the Targets tab, then select the Groups sub-tab. On the Groups page, the following items are licensed as part of the pack:

    • Policy Violations links

  • From the Groups page, click any group Name. On the Group Home page, everything is licensed as part of the pack except for the Status and Alerts sections.

  • From the Groups Home page, click the Administration tab. The following links and features are licensed features of the pack:

    • Hardware and Operating Systems related information in the Deployments Summary section

    • Host Operating System and Hardware Summaries selection for the Configuration Searches section

  • From the Groups Home page, click the Members tab. The following links and features are licensed features of the pack:

    • All links and the information in the Policy Violations column

  • Click the Setup link on the upper right corner of the Enterprise Manager console, then click the Monitoring Templates link. On the Monitoring Templates page, click any Name. The Policies sub-tab on the View Monitoring Template page is a licensed feature of the pack.

Licensed Reports

The following reports are part of the Configuration Management Pack for Non-Oracle Systems. All reports in each of these sections are licensed for this pack. To display the Reports page, click the Reports tab on the Grid Control Home page.

  • All reports under Deployment and Configuration

  • Monitoring reports

    • Alerts and Policy Violations

    • Disabled Policies

  • Security reports

    • Security Policy Overview

Licensed Repository Views

The following repository views are part of the Configuration Management Pack for Non-Oracle Systems:

  • Policy Definition Views

    • mgmt$policies

    • mgmt$policy_parameters

    • mgmt$policy_violation_ctxt

    • mgmt$policy_viol_annotations

    • mgmt$policy_viol_notif_log

  • Policy Association Views

    • mgmt$target_policies

    • mgmt$target_policy_settings

    • mgmt$target_policy_eval_sum

    • mgmt$target_compLIAnce_score

  • Policy Violation Views

    • mgmt$policy_violation_current

    • mgmt$policy_violation_history

    • mgmt$policy_violation_context

  • Configuration Views

    • mgmt$db_tablespaces

    • mgmt$db_datafiles

    • mgmt$db_controlfiles

  • Oracle Home Patching

    • MGMT$CPF_ADVISORY_INFO

    • MGMT$CPF_HOMES_INFO

    • MGMT$CPF_PATCH_INFO

    • MGMT$EM_HOMES_PLATFORM

    • MGMT$HOMES_AFFECTED

    • MGMT$PATCH_ADVISORIES

    • MGMT$APPL_PATCH_AND_PATCHSET

    • MGMT$APPLIED_PATCHES

    • MGMT$APPLIED_PATCHSETS

  • Linux Patching

    • MGMT$HOSTPATCH_HOSTS

    • MGMT$HOSTPATCH_GROUPS

    • MGMT$HOSTPATCH_GRP_COMPL_HIST

    • MGMT$HOSTPATCH_HOST_COMPL

  • Security Views

    • MGMT$ESA_ALL_PRIVS_REPORT

    • MGMT$ESA_ANY_DICT_REPORT

    • MGMT$ESA_ANY_PRIV_REPORT

    • MGMT$ESA_AUDIT_SYSTEM_REPORT

    • MGMT$ESA_BECOME_USER_REPORT

    • MGMT$ESA_CATALOG_REPORT

    • MGMT$ESA_CONN_PRIV_REPORT

    • MGMT$ESA_CREATE_PRIV_REPORT

    • MGMT$ESA_DBA_GROUP_REPORT

    • MGMT$ESA_DBA_ROLE_REPORT

    • MGMT$ESA_DIRECT_PRIV_REPORT

    • MGMT$ESA_EXMPT_ACCESS_REPORT

    • MGMT$ESA_KEY_OBJECTS_REPORT

    • MGMT$ESA_OH_OWNERSHIP_REPORT

    • MGMT$ESA_OH_PERMISSION_REPORT

    • MGMT$ESA_POWER_PRIV_REPORT

    • MGMT$ESA_PUB_PRIV_REPORT

    • MGMT$ESA_SYS_PUB_PKG_REPORT

    • MGMT$ESA_TABSP_OWNERS_REPORT

    • MGMT$ESA_TRC_AUD_PERM_REPORT

    • MGMT$ESA_WITH_ADMIN_REPORT

    • MGMT$ESA_WITH_GRANT_REPORT

  • Client Configurations Views

    • MGMT$CSA_COLLECTIONS

    • MGMT$CSA_FAILED

    • MGMT$CSA_HOST_OS_COMPONENTS

    • MGMT$CSA_HOST_SW

    • MGMT$CSA_HOST_COOKIES

    • MGMT$CSA_HOST_CUSTOM

    • MGMT$CSA_HOST_RULES

    • MGMT$CSA_HOST_CPUS

    • MGMT$CSA_HOST_IOCARDS

    • MGMT$CSA_HOST_NICS

    • MGMT$CSA_HOST_OS_PROPERTIES

    • MGMT$CSA_HOST_OS_FILESYSEMS

    • MGMT$ECM_CONFIG_HISTORY

    • MGMT$ECM_CONFIG_HISTORY_KEY1

    • MGMT$ECM_CONFIG_HISTORY_KEY2

    • MGMT$ECM_CONFIG_HISTORY_KEY3

    • MGMT$ECM_CONFIG_HISTORY_KEY4

    • MGMT$ECM_CONFIG_HISTORY_KEY5

    • MGMT$ECM_CONFIG_HISTORY_KEY6

    • MGMT$HW_NIC

    • MGMT$OS_COMPONENTS

    • MGMT$OS_FS_MOUNT

    • MGMT$OS_HW_SUMMARY

    • MGMT$OS_PATCHES

    • MGMT$OS_SUMMARY

    • MGMT$SOFTWARE_COMP_PATCHSET

    • MGMT$SOFTWARE_COMPONENT_ONEOFF

    • MGMT$SOFTWARE_COMPONENTS

    • MGMT$SOFTWARE_DEPENDENCIES

    • MGMT$SOFTWARE_HOMES

    • MGMT$SOFTWARE_ONEOFF_PATCHES

    • MGMT$SOFTWARE_OTHERS

    • MGMT$SOFTWARE_PATCHES_IN_HOMES

    • MGMT$SOFTWARE_PATCHSETS

Diagnostics Pack for Non-Oracle Middleware

This pack improves the availability and performance of Java applications with low overhead deployed on Non-Oracle Middleware (such as BEA WebLogic Server, IBM WebSphere Application Server, JBoss Application Server, and Apache Tomcat), as well as providing in-depth diagnostics. It enables administrators to proactively monitor application performance and diagnose the root cause of performance problems, such as application crashing and hanging in a production environment, which may severely impact businesses.

Features of Oracle Application Diagnostics for Java (Oracle AD4J)

Oracle AD4J diagnoses the root cause of Java application performance problems in Java applications with very low performance overhead. The following features are available for Oracle AD4J:

  • Production diagnostics with no application instrumentation, saving time in reproducing problems

  • Visibility into Java activity, including in-flight transactions, allowing administrators to proactively identify issues rather than diagnosing after-the-fact

  • Tracing of transactions from Java to Oracle Database and vice-versa, enabling faster resolution of problems that span different tiers

Diagnostics Pack Licensed Links

The following pages are licensed features of the Diagnostics Pack for Non-Oracle Middleware:

  • From the Grid Control Home page, select the Targets tab, then the Web Applications sub-tab. Click any Web Application Name in the table. On the resulting Web Application page, the Page Performance tab is a licensed feature of the Diagnostics Pack for Non-Oracle Middleware.

  • All the pages in Oracle AD4J.

  • From the Grid Control Home page, select the Targets tab, then select the Application Servers sub-tab. On the Application Servers page, the following links on the Add drop down menu are licensable features of the Diagnostics Pack for Non-Oracle Middleware.

    • BEA WebLogic Server Domain

    • IBM WebSphere Application Server Cell

    • IBM WebSphere Application Server

    • JBoss Application Server

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The following selections from the Add drop-down menu under the Monitored Targets section are licensed features of the Diagnostics Pack for Non-Oracle Middleware:

    • BEA WebLogic Managed Server

    • IBM Websphere Application Server

    • JBoss Application Server

    • Apache Tomcat

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb (as it relates to adding non-Oracle middleware) is licensed as part of the Diagnostics Pack for Non-Oracle Middleware:

  • add_target

The internal names to be used with the add_target verb are:

  • websphere_j2eeserver

  • weblogic_j2eeserver

  • jboss_j2eeserver

  • tomcat

Provisioning Pack

The Provisioning Pack automates deployment of software, applications, and patches. It provides easy and scalable critical data center operations, resulting in lower operational risk and cost of ownership.

This pack provides functionality for "bare-metal" provisioning of operating systems and software images, (such as Oracle Clusterware, Real Application Clusters, and Oracle Application Servers), cloning of existing installations and Oracle databases, and patching.

Enterprise Manager versions 10g 10.2.0.2 and later enable you to also orchestrate the provisioning and patching process through Deployment Procedures. These are a set of "best practices" shipped out-of-box that you can also extend by customizing according to your needs. You can reuse the deployment procedures, and you can export and import them across environments that would involve creation of a single procedure to do operations across test environments and production. The Deployment Procedures are also hot-pluggable, and enable you to add procedures as Oracle releases them to Oracle MetaLink.

Note:

In Enterprise Manager 10g 10.1, three features that are currently licensed as part of the Oracle Provisioning Pack were previously part of the Configuration Management Pack: Patch Deployment (Patch Database and View Patch Cache, Patch staging), Clone Oracle Home, and Clone Database. If you have previously licensed the Oracle Configuration Management Pack for Database, you are entitled to use these features without licensing the Oracle Provisioning Pack.

The following sections describe the features that are included as part of the Provisioning pack for Oracle Enterprise Manager.

Provisioning Pack Features Formerly Included in the Configuration Management Pack

The following features were previously part of the Configuration Management Pack in Enterprise Manager version 10g 10.1, and are now part of the Provisioning pack.

Table 6-1 Former Configuration Management Pack Features in Provisioning Pack

Feature Description

Critical Patch Facility

Grid Control performs an assessment of vulnerabilities by examining your enterprise configuration to determine which Oracle homes have not applied one or more software patches that have been identified as critical. Grid Control provides a list of critical patch advisories and the Oracle homes to which the critical patches should be applied. The Critical Patch Facility enables administrators to download the Critical Patch metadata from Oracle MetaLink and upload it to the repository. The "RefreshFromMetalink" job can then use this metadata to perform Critical Patch calculations in offline mode. Administrators will be alerted to security updates even if the Management Service is not connected to Oracle MetaLink. The Critical Patch Facility's offline mode makes it easy to keep your environment patched to the latest level.

Only the Critical Patch Facility advisors remain in the Configuration Management Pack.

Database Cloning

You can clone a database instance using the Clone Database feature of Grid Control. Clone Database clones a database instance to an existing Oracle home. To create a new Oracle home into which to clone the instance, use the Clone Oracle Home tool to create a new Oracle home, then use the Clone Database tool to clone the instance to that cloned home.

ORACLE_HOME Cloning

Use this feature to clone existing Oracle home directories. After you have configured an Oracle home into a desirable state—where you have chosen particular installation options, applied required patches, and tested it—you can clone this Oracle home to one or more hosts using Grid Control's "Clone Oracle Home" tool.

ORACLE_HOME and Target Patching

Use this feature to patch an ORACLE_HOME.


Features Shared By Provisioning Pack and Configuration Management Packs

The Provisioning pack and Configuration Management packs share the following features.

Table 6-2 Features Shared by Provisioning Pack and Configuration Management Packs

Feature Description

Security at a Glance

This feature is completely shared between the Provisioning Pack and the Configuration Management packs.

Critical Patch Advisory

The Advisory portion of the Critical Patch Facility is common to both the Provisioning Pack and the Configuration Management packs. See the description of the Critical Patch Facility in Table 6-1.


Features Exclusive to the Provisioning Pack

The following features are available only in the Provisioning Pack.

Table 6-3 Features Exclusive to Provisioning Pack

Feature Description

Software Library

Creates and maintains a library of reference software images.

Bare Metal Provisioning

Deploys operating systems and software to bare metal servers.

Extending Cluster Foot 1 

Extends RAC clusters or Oracle Application Server middleware.

Adding a Database Instance

Adds a database instance to Enterprise Manager.

Single-instance RAC Conversion

Converts a database to a RAC cluster.

One-click RAC Extend

Extends RAC clusters with a single-click procedure.

Delete/Scale down RAC

Deletes or scales down nodes of a RAC cluster.

Patch Oracle Software

Patches Oracle software (single-instance and RAC databases, Oracle Clusterware, ASM, and application servers.

Operating System Patching

Patches Linux, Solaris, and Windows operating systems.


Footnote 1 Feature that is part of the Oracle Enterprise Manager Provisioning Pack for versions 10g 10.2.0.2 and later.

Provisioning Pack Licensed Links

The list that follows itemizes the links that require licensing of the Provisioning Pack. You can navigate to these features in several ways. The instructions below assume that you begin from the main Grid Control Home page.

  • From the Enterprise Manager Home page:

    • Select any of the links in the Security Violations section. On the resulting Violations page, the Security At a Glance tab is a licensed feature of the Provisioning Pack.

    • Under the section Critical Patch Advisories for Oracle Homes, any Patch button is a licensed feature of the pack.

  • From the Deployments page linked from the Enterprise Manager Home page:

    • Under the section Critical Patch Advisories for Oracle Homes, any Patch button is a licensed feature of the pack.

    • Under the Patching section, the links Patching through Deployment Procedures, View Patch Cache, and Patch Linux Hosts are all licensed under the Provisioning Pack.

    • Under the Cloning section, the links Clone Database and Clone Oracle Home are both part of the Provisioning feature.

    • Under the Deployment Procedure Manager section, the general link Deployment Procedures and specific functionality procedures links, such as RAC Provisioning Procedures, Application Server Provisioning Procedures, Patch Procedures, and Extend Cluster Database are all licensed under the Provisioning Pack.

    • The sub-navigation tab, Provisioning, and the tabs under the page are all licensed under the Provisioning Pack.

  • From the Targets tab on the Enterprise Manager Home page, select the Databases tab, then a database name.

    • On the Database Instance Home page, the Enterprise Security At a Glance link in the Security section is a licensed feature of the Provisioning Pack.

    • Select the Maintenance sub-tab. The Setup and Manage link in the Data Guard section is a licensed feature of the Provisioning Pack.

  • On the Database Home page Maintenance tab, the following links are licensed as part of the Provisioning Pack:

    • Apply Patch and View Patch Cache under the Database Software Patching section

    • Clone Database in the Move Database Files column of the Data Movement section

  • On the Database Home page Administration tab, the following links are licensed as part of the Provisioning Pack:

    • Convert to Cluster Database link

    • Add Instance (only for RAC database)

    • Delete Instance (only for RAC database)

  • On the Agents Home page by way of the All Targets page, the Patch Oracle Software link in the Related Links section is licensed.

    Note:

    For Agent patching, you must enable the Provisioning Pack only for an Oracle Management Services host.
  • On each of the following target tabs, the Security At a Glance link is licensed as part of the Provisioning Pack:

    • Host Targets tab, navigate to the Host Home page, then select the Enterprise Security At a Glance link.

    • Application Servers tab, navigate to the Application Server Home page, then select the Enterprise Security At a Glance link.

    • Groups tab, navigate to the Group Home page, then select the Security At a Glance link.

    • Systems tab, navigate to the Systems Home page, then select the Security At a Glance link.

    • Web Applications tab, navigate to the Web Applications Home page. From there, select the System link, then the System (Topology) link, and then select the Security At a Glance link.

    • Services tab, navigate to the Service Home page. From there, select the System link, then the System (Topology) link, and then select the Security At a Glance link.

Licensed Command Line Interface (CLI) Verbs

The following Enterprise Manager CLI verbs are licensed as part of the Provisioning Management Pack:

  • get_procedures

  • get_procedure_types

  • get_instances

  • get_instance_data_xml

Deploying and Managing Management Plug-Ins for Oracle Enterprise Manager

Enterprise Manager offers Management Plug-ins to expand system coverage to non-Oracle components such as hosts, non-Oracle databases, non-Oracle middleware, network devices, and storage, thus providing customers with a single integrated tool for managing any application built on Oracle. The Management Plug-ins deliver availability and performance monitoring, historical trend analysis, and advanced event management capabilities, enabling faster problem diagnosis and resolution.

The Management Plug-in page is the central access point for all of the functionality available to you to operate on your Management Plug-ins. Any Management Plug-in imported into the Management Repository is listed on the Management Plug-Ins page. Certain operations allow you to operate on multiple Management Plug-ins simultaneously (delete and export); some operations only allow you to operate on a single Management Plug-in at a time (deploy and undeploy); and import allows you to add Management Plug-ins to the table on this page. You also can search through the Management Plug-ins in the table using Name and Version as search criteria at the top of the page.

Note:

Not all management plug-ins described in this guide are available on the Management Plug-Ins page. Only Management Plug-ins that have been imported into the Management Repository are listed on the page. Use the import function to add Management Plug-ins to the table.

To deploy a plug-in in the Oracle Enterprise Manager 10g Grid Control Console, use the following procedure.

  1. Log in to the Grid Control Console as a super administrator.

  2. Click Setup in the upper right corner of the page.

  3. Click Management Plug-ins on the left navigation panel.

  4. In the table on this page, find the Management Plug-in you want to deploy. If your management plug-in is not listed in the table, click the Import button to import it into Enterprise Manager.

  5. Click the Deploy icon corresponding to the plug-in you want to deploy.

Oracle System Monitoring Plug-in For Hosts

The System Monitoring Plug-ins for Hosts provide performance and availability data collection, historical monitoring, event management/monitoring, notifications, and performance reporting for host systems.

See Also:

Deploying and Managing Management Plug-Ins for Oracle Enterprise Manager

Enterprise Manager offers the following Plug-ins for Hosts:

System Monitoring Plug-in for Hosts for Operating Systems and Hardware

The following sections explain the features, licensed links, licensed repository views, and command line interface (CLI) verbs for this plug-in.

Features

The following features are available for this plug-in:

  • Real-time and historical performance monitoring and trending (hosts)

  • Adminstration for users and groups

  • Event management and monitoring

  • Event/alert notifications: notification methods, rules, and schedules

  • Event/alert history and metric history (hosts)

  • User-defined metrics

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables/views that store/expose the above data

To use these features, you must license the System Monitoring Plug-in for Hosts.

LIcensed Links

The list that follows itemizes the links that require licensing of the System Monitoring for Hosts for Operating Systems and Hardware Plug-in. Some features for the plug-in are accessed only when you are in Grid Control mode. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

  • From the Oracle Enterprise Manager Hosts page:

    • When you click the link in the Status column, Enterprise Manager displays the Availability (Status History) page, which is part of this licensed plug-in.

    • When you select the value in the CPU Util % column, the metric history page for CPU Utilization (%) appears, which is part of this licensed plug-in.

    • When you select the value in the Memory Util % column, the metric history page for Memory Utilization (%) appears, which is part of licensed System Monitoring for Hosts plug-in.

    • When you select the value in the Total IO/sec column, the metric history page for Total Disk I/O Per Second appears, which is part of the licensed plug-in.

  • From the Oracle Enterprise Manager Host Home page:

    • When you click the link in the Status field or the Availability field, the Availability (Status History) page appears, which is part of this licensed plug-in.

    • When you click the Black Out button, the Create Blackout wizard initiates, which is part of this licensed plug-in.

    • When you click the Metric Name in the Alerts Table, the metric history page that is displayed is part of this licensed plug-in.

  • From the Related Links section of the Oracle Enterprise Manager Host Home page, the following links are licensed as part of this plug-in:

    • Alert History

    • Blackouts

    • Storage Details

    • User-defined Metrics

    • From the All Metrics link and the resultant All Metrics page, drilling down to Metric History pages is licensed.

    • From the Metrics and Policy Settings link, selecting Metric Snapshots from the Metric Thresholds Links section is a licensed feature.

  • All links, charts, and information on the Performance sub-tab of the Host Home page are licensed under this plug-in.

  • All links and information on the Administration sub-tab of the Host Home page are licensed under under this plug-in.

  • Select the Preferences link on the Enterprise Manager Grid Control Hosts page. From the General Preferences list, selecting either Notification Rules or Notifications Public Rules, and then Create to create a notification rule, or selecting the Notification Schedules feature is a licensed activity of this plug-in.

  • Creating a notification rule that applies to a host is a licensable feature of this plug-in.

  • Select the Setup link on the Enterprise Manager Grid Control Hosts page. The following links on the Overview of Setup page are licensed as part of this plug-in:

    • Monitoring Templates

    • Corrective Action Library

    • Notification Methods

    • Blackouts

  • Select the Alerts tab on the Enterprise Manager Grid Control Hosts page. Clicking on the Message link for any host-related alert is a licensed feature of the plug-in.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. On the Groups page, click an Alert in the Alert column. The Message link on the Status Report page is a licensed feature of the plug-in.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. The following items are licensed as part of this plug-in:

    • Message links for host-related alerts accessible from links in the Alerts section

    • Alert History button in the Alerts section

    • Status History button in the Status section

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. All information on the Groups Charts page is licensed if the host is part of the membership of the group.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. On the Groups Administration page, all links in the Blackouts section are licensed if the host is a member of the group.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. On the Groups Members page, the following items are licensed as part of this plug-in:

    • Host-related links in the Status column

    • Message links for host-related alerts accessible from links in the Alerts column

    • Links in the performance metric columns for hosts; for example, CPU Usage and Memory Usage

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. On the Systems page, click an Alert in the Alert column. The Message link on the Status Report page is a licensed feature of the plug-in.

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. Whenever a host target is included in the system, the following items are licensed as part of this plug-in on the Systems Home page:

    • Message links for host-related alerts accessible from links in the Alerts section

    • Alert History button in the Alerts section

    • Status History button in the Status section

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. All information on the Systems Charts page is licensed if the host is part of the system.

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. On the Systems Administration page, all links in the Blackouts section are licensed if the host is part of the system.

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. On the Systems Components page, the following items are licensed:

    • Host links in the Status column

    • Message links for host-related alerts accessible from links in the Alerts column

    • Links in the performance metric columns for host metrics

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. On the Systems Topology page, the following items are licensed:

    • Status link in the Selection Details column for host components

    • Message links accessible from the alerts links in the Selection Details and Summary sections for host alerts

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. Click the Launch Dashboard button. On the Dashboard, all Message links for host-related alerts in the Message column are licensed as are status links in the status column.

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. On the Services page, the following items are licensed as part of this plug-in:

    • The Status link is licensed if service availability is system-based and if at least one host component is a key component

    • Message links accessible from links in the Performance Alerts section if host metrics are used as performance metrics

    • Message links accessible from links in the Usage Alerts column if host metrics are used as usage metrics

    • Message links for host-related alerts accessible from links in the Alerts column of the Key Components sub-column

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. On the Services page, select a Service to add from the Add drop-down menu and click Go. On the Services Creation wizard, the use of host metrics as performance and usage metrics is a licensed feature of the plug-in.

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. The following items are licensed as part of this plug-in on the Service Home page:

    • The Blackout button in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • The Availability link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Actual Service Level link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Message links in the Message column for host-related alerts accessible from Alert links in the Key Component Summary section

    • Message links in the Message column of the Possible Causes of Service Failure section if a host component is one of the possible causes of failure

    • Message links in the Message columns accessible from the Root Cause Analysis Details link in the Possible Causes of Service Failure section if a host component is one of the possible causes of failure

    • Message links for host-related alerts in the Message column of the Alerts section

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. Click the System link. The following items are licensed as part of this plug-in on the Service System page:

    • Status link for host key components

    • Message links for host-related alerts accessible from links in the Alerts column

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. Click the Topology link. The following items are licensed as part of the plug-in on the Service Topology page:

    • The Status link in the Selection Details section is licensed if service availability is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from the Alerts link in the Selection Details section

    • Possible Root Cause link in the Selection Details section if the root cause is a host

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. Click the Monitoring Configuration link. The following items are licensed as part of the plug-in on the Service Monitoring Configuration page:

    • Host links for host targets in the Component Test column accessible from the Root Cause Analysis Configuration link

    • Adding Performance Metrics based on host metrics accessible from the Performance Metrics link

    • Adding Usage Metrics based on host metrics accessible from the Usage Metrics link

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. The following items are licensed as part of the plug-in in the Related Links section:

    • Blackouts and all subsequent pages are licensed if the availability of the service is system-based and at least one host is a key component

    • Alert History link and subsequent pages if any host metrics are used as performance or usage metrics for the service

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click an aggregate service link on the Services page to display the Service Home page. The following items are licensed as part of this plug-in on the Service Home page:

    • The Blackout button in the General section is licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • The Availability link in the General section is licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • Actual Service Level link in the General section is licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • Message links in the Message column for host-related alerts accessible from Alert links in the Key Component Summary section

    • Message links in the Message column of the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links in the Message columns accessible from the Root Cause Analysis Details link in the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links for host-related alerts in the Message column of the Alerts section

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click an aggregate service link on the Services page to display the Service Home page. Click the Topology link. The following items are licensed as part of the plug-in on the Service Topology page:

    • The Status link in the Selection Details section is licensed if the availability of one of the sub-services is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from the Alerts link in the Selection Details section

    • Possible Root Cause link in the Selection Details section if the root cause is a host

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click an aggregate service link on the Services page to display the Service Home page. The following items are licensed as part of the plug-in in the Related Links section:

    • Blackouts and all subsequent pages are licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • Host links for host targets in the Component Test column accessible from the Root Cause Analysis Configuration link

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. On the Web Applications page the following items are licensed as part of this plug-in:

    • If Web Application availability is system-based and if at least one host component is a key component, then the Status link is licensed

    • Message links for host-related alerts accessible from links in the Alerts column

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. The following items are licensed as part of this plug-in on the Web Application Home page:

    • The Blackout button in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • The Availability link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Actual Service Level link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Message links in the Message column for host-related alerts accessible from Alert links in the Key Component Summary section

    • Message links in the Message column of the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links in the Message columns accessible from the Root Cause Analysis Details link in the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links for host-related alerts in the Message column of the Alerts section for host alerts

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. Click the System link. The following items are licensed as part of the plug-in on the Web Application System page:

    • Status link is licensed if service availability is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from links in the Alerts column

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. Click the Topology link. The following items are licensed as part of the plug-in on the Web Application Topology page:

    • The Status link in the Selection Details section is licensed if service availability is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from the Alerts link in the Selection Details section

    • Possible Root Cause link in the Selection Details section if the root cause is a host

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. Click the Monitoring Configuration link. The following items are licensed as part of the plug-in on the Web Application Monitoring Configuration page:

    • Host links in the Component Test column accessible from the Root Cause Analysis Configuration link

    • Adding Performance Metrics based on host metrics accessible from the Performance Metrics link

    • Adding Usage Metrics based on host metrics accessible from the Usage Metrics link

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. The following item is licensed as part of the plug-in in the Related Links section:

    • Blackouts and all subsequent pages are licensed if the availability of the web application is system-based and at least one host is a key component

  • From the Grid Control Home page, select Targets, then Databases, and then select a database link to drill down to the Database Home page. On the Database Home page, any Message link for host-related alerts in the Related Alerts section is a licensed part of this plug-in.

  • From the Grid Control Home page, select Targets, then Application Servers. Click an application server. On the Application Server Home page, all Message links in the Host Alerts section are licensed.

  • From the home page for any target type, all Message links in the Host Alerts section are licensed.

Licensed Reports

The following reports are part of the System Monitoring Plug-in for Hosts for Operating Systems and Hardware. To display the Reports page, click the Reports tab on the Grid Control Home page.

  • 20 Most Common Alerts and Policy Violations

  • 20 Most Common Alerts and Policy Violations (Target): for a host target

  • Alerts and Policy Violations History

  • Alerts and Policy Violations History (Group): if a host is one of the members of the group

  • Alerts and Policy Violations History (Target): for a host target

  • Availability History (Group): if a host is one of the members of the group

  • Availability History (Redundancy Group): if a host is one of the members of the redundancy group

  • Availability History (Target): for a host target

Licensed Repository Views

The following repository views are part of the System Monitoring Plug-in for Hosts for Operating Systems and Hardware:

  • Monitoring Views

    • MGMT$BLACKOUT_HISTORY

    • MGMT$BLACKOUTS

    • MGMT$ALERT_ANNOTATIONS

    • MGMT$ALERT_NOTIF_LOG

    • MGMT$AVAILABILITY_HISTORY

    • MGMT$ALERT_HISTORY

    • MGMT$METRIC_DETAILS

    • MGMT$METRIC_HOURLY

    • MGMT$METRIC_DAILY

  • Template Views

    • MGMT$TEMPLATES

    • MGMT$TEMPLATE_POLICY_SETTINGS

    • MGMT$TEMPLATE_METRIC_COLLECTION

    • MGMT$TEMPLATE_METRIC_SETTINGS

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verbs are licensed as part of the System Monitoring Plug-in for Hosts for Operating Systems and Hardware:

  • delete_blackout

  • get_blackout_details

  • get_blackout_reasons

  • get_blackout_targets

  • get_blackouts

  • stop_blackout

System Monitoring Plug-in for Hosts for VMware ESX Server

The following sections explain the features, licensed links, and command line interface (CLI) verbs for this plug-in.

Features

The following features are available for this plug-in:

  • Real-time and historical performance monitoring and trending

  • Event management/monitoring

  • Event/alert notifications: notification methods, rules and schedules

  • Event/alert history/metric history

  • User-defined metrics

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables and views that store or expose the above data

  • Distributed management through groups and systems

  • Configuration management features, including thrid-party middleware software configuration data collection, search, comparison, and change tracking

To use the features above, you must license the System Monitoring Plug-in for for Hosts for VMware ESX Server.

Licensed Links

The following selection is a licensed feature of the System Monitoring Plug-in for for Hosts for VMware ESX Server:

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The VMware ESX Server selection from the Add drop-down menu under the Monitored Targets section is a licensed feature of the System Monitoring Plug-in for Hosts for VMware ESX Server.

LIcensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb (as it relates to adding hosts for VMware ESX Server) is licensed as part of the System Monitoring Plug-in for Hosts for VMware ESX Server:

  • add_target

The internal name to be used with the add_target verb is:

  • vmware_esx_server

System Monitoring Plug-Ins for Storage

The System Monitoring Plug-ins for Storage provide performance and availability data collection, real-time and historical monitoring, event management/monitoring, notifications, and performance reporting for storage devices.

The following storage plug-ins are available:

See Also:

Deploying and Managing Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Performance monitoring and trending (storage)

  • Event management/monitoring (storage)

  • Event/alert notifications: notification methods, rules and schedules

  • Event/alert history/metric history /metric history (storage)

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables/views that store/expose the above data

To use these features, you must license the System Monitoring Plug-ins for Storage.

Licensed Links

The list that follows itemizes the links that require licensing of the System Monitoring Plug-Ins for Storage. All of the plug-ins (except host) are available in Grid Control only. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

Note:

This section does not include feature links that may contain information derived from adding NetApp Filer instances, but are considered part of the System Monitoring Plug-in for Storage.
  • From the Host Home page, select All Targets. Click an Agent to display the Agent Home page. From the Add menu drop-down, the Network Appliance Filer selection is a licensed option of the System Monitoring Plug-in for Storage. This also applies to EMC Celerra Server.

Licensed Command Line Interface (CLI) Verbs

The add_target verb with the following listed types is licensed as part of the System Monitoring Plug-in for Storage:

  • add_target (with type=Ónetapp_filerÓ)

  • add_target (with type=Óemc_symmetrix_storageÓ)

  • add_target (with type=Óemc_clariion_storageÓ)

  • add_target (with type=Óemc_celerra_storageÓ)

System Monitoring Plug-Ins for Network Devices

The System Monitoring Plug-ins for Network Devices provide performance and availability data collection, real-time and historical monitoring, event management/monitoring, notifications, and performance reporting for network devices. The following network device plug-ins are available:

See Also:

Deploying and Managing Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Real-time and historical performance monitoring and trending (network devices)

  • Event management/monitoring (network devices)

  • Event/alert notifications: notification methods, rules and schedules

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Browsing the configuration history, taking configuration snapshots, and comparing configurations

  • Repository tables/views that store/expose the above data

To use these, you must license the System Monitoring Plug-in for Network Devices.

Licensed Links

The list that follows itemizes the links that require licensing of the System Monitoring for Network Devices plug-ins. The features for the plug-ins are available only in Grid Control mode. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

Note:

This section does not include feature links that may contain information derived from adding F5 BIG-IP Server Load Balancers instances, but are considered part of the System Monitoring Plug-in for Network Devices Pack.
  • From the Host Home page, select All Targets. Click an Agent to display the Agent Home page. From the Add menu drop-down, the Load Balancer Switch selection is a licensed option of the System Monitoring Plug-in for Network Devices. Add other plug-ins as needed. Respective target type names are BIG-IP Local Traffic Manager, Check Point Firewall, and Juniper Netscreen Firewall.

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb is licensed as part of the System Monitoring Plug-in for Network Devices:

  • add_target (with type=ÓslbÓ)

The internal names to be used with the add_target verb are:

  • f5_bigip_v9plus_loadbalancer

  • juniper_netscreen_firewall

  • checkpoint_firewall

System Monitoring Plug-Ins for Non-Oracle Middleware

The Enterprise Manager System Monitoring Plug-ins for Non-Oracle Middleware provide performance and availability data collection, real-time and historical monitoring, event management/monitoring, notifications, and reporting for Non-Oracle Middleware.

The following plug-ins for non-Oracle middleware are available:

See Also:

Deploying and Managing Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Real-time and historical performance monitoring and trending

  • Event management/monitoring

  • Event/alert notifications: notification methods, rules and schedules

  • Event/alert history/metric history

  • User-defined metrics

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables and views that store or expose the above data

  • Distributed management through groups and systems

  • Configuration management features, including thrid-party middleware software configuration data collection, search, comparison, and change tracking (applies only to System Monitoring Plug-ins for Microsoft Active Directory, Microsoft Internet Information Services, and Microsoft Exchange Server).

To use the features above, you must license the System Monitoring Plug-in for Non-Oracle Middleware.

Licensed Links

The list that follows itemizes the links that require licensing of the plug-ins. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

Note:

This section does not include feature links that may contain information derived from adding non-Oracle Middleware instances to Grid Control, but are considered part of the System Monitoring Plug-in for Non-Oracle Middleware.
  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The following selections from the Add drop-down menu under the Monitored Targets section are licensed features of the System Monitoring Plug-in for Non-Oracle Middleware:

    • IBM WebSphere MQ Queue Manager

    • Microsoft Active Directory

    • Microsoft Internet Information Services (Microsoft IIS)

    • Microsoft .NET Framework

    • Microsoft Commerce Server

    • Microsoft BizTalk Server

    • Microsoft Internet Security and Acceleration Server (Microsoft ISA Server)

    • Microsoft Exchange Server

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb (as it relates to adding non-Oracle middleware) is licensed as part of the System Monitoring Plug-in for Non-Oracle Middleware:

  • add_target

The internal names to be used with the add_target verb are:

  • wmq (See note below.)

  • active_directory

  • microsoft_iis

  • microsoft_dotnet

  • microsoft_commerceserver

  • microsoft_biztalk

  • microsoft_isaserver

  • microsoft_exchange

Note:

For wmq, another jar file is needed after executing the add_target command. After adding the target, modify the jar path property from the "Monitoring Configuration link" by appending the following path:

/scratch/mqjars/com.ibm.mq.jar

Use a colon as a separator between the two jar files if the agent is Linux-based, and a semicolon if the Agent is Windows-based.

System Monitoring Plug-Ins for Non-Oracle Databases

The following plug-ins for non-Oracle databases are available:

See Also:

Deploying and Managing Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Performance monitoring and trending

  • Event management/monitoring

  • Event/alert notifications: notification methods, rules, and schedules

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Browsing the configuration history, taking configuration snapshots, and comparing configurations

  • Repository tables/views that store/expose the above data

To use these features, you must license the System Monitoring Plug-ins for Non-Oracle Database.

Licensed Links

The list that follows itemizes the links that require licensing of the plug-ins. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The following selections from the Add drop-down menu under the Monitored Targets section are licensed features of the System Monitoring Plug-in for Non-Oracle Databases:

    • Microsoft SQL Server

    • IBM DB2 Database

    • Sybase Adaptive Server Enterprise

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb is licensed as part of the System Monitoring Plug-in for Non-Oracle Databases:

  • add_target

The internal names to be used with the add_target verb are:

  • microsoft_sqlserver_database

  • ibm_db2_database

Management Connectors

Enterprise Manager 10g Release 3 delivered Management Connectors to enable bi-directional integration between Enterprise Manager and other management tools and help desk systems. By seamlessly integrating different tools within the IT environment, organizations can streamline key support processes, consolidate monitoring information in their tool of choice, reduce the total cost of ownership, and perform cross-platform diagnostics and root cause analysis.

The following sections in this chapter describe the licensed features and access points of the Management Connectors packs available for Oracle Enterprise Manager:

Management Connector for Remedy Help Desk

The Enterprise Manager Management Connector for Remedy Help Desk provides seamless integration between Enterprise Manager and Remedy to support a seamless workflow for incident management and resolution.

The Management Connector for Remedy Help Desk enables administrators to open service requests automatically or manually in response to Enterprise Manager alerts. After the service request has been created, Enterprise Manager automatically keeps track of the request ID and updates the Remedy system every time the alert state changes. Additionally, in-context launch of Enterprise Manager from Remedy and vice versa is supported, thereby improving support workflow and streamlining problem resolution.

Licensed Links

The following links require licensing of the connector.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for Remedy Help Desk.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with Remedy is a licensed feature of the Management Connector for Remedy Help Desk.

  • Click on any alert link, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for Remedy Help Desk.

Licensed Repository Views

The following repository view is part of the Management Connector for Remedy Help Desk:

  • MGMT$CONNECTOR

Management Connector for Microsoft Operations Manager 2005

Enterprise Manager Management Connector for Microsoft Operations Manager (MOM) 2005 enables administrators to forward MOM events to Enterprise Manager, thereby enabling better correlation of IT problems across the technology stack.

Licensed Links

The following links require licensing of the connector.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for Microsoft Operations Manager.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with Remedy is a licensed feature of the Management Connector for Remedy Help Desk.

  • From the Grid Control Home page, select the Alerts tab, then select the Critical sub-tab. Click a critical alert Target name, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for Remedy Help Desk.

Licensed Repository Views

The following repository view is part of the Management Connector for Microsoft Operations Manager:

  • MGMT$CONNECTOR