Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Structure
• Related Documents
• Updated Terminology
• Conventions

What's New in Enterprise Manager 10.2

Part I General Grid Control Features

1 Introduction

• Quality of Service: Bridging the Business with IT Infrastructure
  • Extended Application Server Management
• Lowering Management Costs Through the Grid
  • Knowing What You Have and What You Are Running
  • Certified Configurations: Bringing Harmony to an Ever-Changing Data Center
  • Error-Free Automated Provisioning: Linux, Oracle RAC, Certified Images, Patches, Upgrades
  • Patch Management
• Management for the Complete Oracle Grid Environment
  • Extensions and Management Plug-ins
  • Oracle Integrated Management Partnerships
• Conclusion

2 Setting Up Enterprise Manager

• Grid Control Setup
  • Roles
  • Administrators
    • Super Administrator Account
    • Administrator Account
  • Notification Methods
  • Patching Setup
  • Blackouts
  • Registration Passwords
  • Management Pack Access
  • Monitoring Templates
  • Corrective Action Library
  • Management Plug-ins
  • Client System Analyzer in Grid Control
• Grid Control Preferences
  • General
  • Preferred Credentials
  • Notification
    • Notification Rules
    • Notification Schedule
  • Target Subtabs

3 Licensable Management Features

• Overview
• Database Enterprise Management
  • Diagnostics Pack
  • Tuning Pack
  • Change Management Pack
  • Configuration Management Pack
  • Provisioning Pack for Database
  • Data Masking Pack
• Application Server Enterprise Management
  • Diagnostics Pack
  • Configuration Management Pack
  • Provisioning Pack for Application Server
  • Management Pack for SOA
• Identity Management Enterprise Management
• Business Intelligence Management
• Other Infrastructure Management
  • Configuration Management Pack for Non-Oracle Systems
  • Diagnostics Pack for Non-Oracle Middleware
  • Provisioning Pack
  • System Monitoring Plug-ins
  • Management Connectors
    • Management Connector for Remedy Help Desk
    • Management Connector for Microsoft Operations Manager
• Service Management
• Application Management
  • Application Management Pack for PeopleSoft
  • Application Management Pack for Siebel
  • Application Management Pack for E-Business Suite
• Oracle Unbreakable Linux Support

4 System Monitoring

• Systems Monitoring: Breadth and Depth
• Monitoring Basics
  • Out-of-Box Monitoring
    • Metric Thresholds
  • Alerts
  • Notifications
    • Customizing Notifications
  • Corrective Actions
  • Blackouts
• Monitoring Templates
• User-Defined Metrics
• Accessing Monitoring Information

5 Group Management

• Introduction to Groups
• Managing Groups
  • Group Home Page
  • Group Charts Page
  • Group Administration Page
  • Group Members Page
  • System Dashboard
• Out-of-Box Reports
• Redundancy Groups

6 Information Publisher

• About Information Publisher
• Out-of-Box Report Definitions
• Custom Reports
  • Creating Custom Reports
  • Report Parameters
  • Report Elements
• Scheduling Reports
  • Flexible Schedules
  • Storing and Purging Report Copies
  • E-mailing Reports
• Sharing Reports

7 Managing Compliance

• Compliance Overview
• Compliance Management
  • Accessing Compliance Management Pages in Grid Control
  • Investigating Compliance Violations
  • Assessing Security
  • Viewing Compliance Evaluation Results
  • Compliance Violations Reports
• Setting Up Compliance Evaluations
  • Scheduling an Evaluation
  • Out-of-Box Policies and Policy Groups
  • Customizing Policies
    • Defining Corrective Actions
    • Using Templates for Monitoring
• Policy Groups
  • Secure Configuration for Oracle Database
  • Secure Configuration for Oracle Real Application Cluster
  • Secure Configuration for Oracle Listener

8 Job System

• What Is a Job?
  • What Are Job Executions and Job Runs?
  • Differences Between Job Executions and Job Runs
• Using and Defining Jobs
• Analyzing Job Activity
• Jobs and Groups
• Sharing Job Responsibilities
• Job Library
• Job Notifications
• Multitask Jobs

9 Extending Enterprise Manager

• Benefits of Extending Enterprise Manager
• Developing Management Plug-ins
  • About the Oracle Management Agent
  • Designing your Management Plug-in
  • Developing Your Management Plug-in
  • Validating the Plug-in
  • Packaging the Plug-in
  • Deploying the Management Plug-in
• Management Plug-in User Interface
  • Enhancing Default Target Home Pages with Real-Time Reports

10 Managing from Anywhere Using EM2GO

• Introduction to EM2Go
  • Mobile Security
  • Intuitive Interface
• Highlights of EM2Go
  • Notifications
  • Ad Hoc SQL and OS Queries
  • Performance Monitoring

Part II Managed Targets

11 Enterprise Configuration Management

• Hardware and Software Configurations
  • Collected Configurations
  • Viewing Configurations
  • Comparing Configurations
  • The Enterprise Configuration
    • Viewing the Enterprise Configuration
    • Searching the Enterprise Configuration
  • Client Configurations
    • Client System Analyzer in Grid Control
    • Client System Analyzer Deployed Independently
  • Accessing Configuration Pages in Grid Control

12 Service Management

• Introduction to Services
  • Defining Services in Enterprise Manager
• Modeling Services
  • Availability
  • Performance and Usage
  • Business Metrics
  • Setting Service-Level Rules
  • Monitoring Templates for Services
• Managing Systems
  • Creating Systems
  • Monitoring Systems
• Monitoring Services
  • Services Dashboard
  • System Topology
  • Service Topology
  • Reports
  • Notifications, Alerts, and Baselines
  • Service Performance
  • Monitoring Web Application Services
    • Transactions
    • End-User Performance Monitoring
  • Monitoring Forms Applications
    • Forms Transactions
    • End-User Performance Monitoring
• Diagnosing Service Problems
  • Root Cause Analysis
  • Diagnosing Web Application Problems
    • Interactive Transaction Tracing
    • Request Performance Diagnostics

13 Database Management

• Introduction to Database Management
  • Database Control Versus Grid Control
  • Database Home Page as the Management Hub
• Monitoring Databases
  • Assessing Database Performance
  • Diagnosing Problems Interactively
    • Investigating a Wait Class
    • Viewing Top Activity
  • Diagnosing Problems Automatically
  • Using Additional Diagnostic Pages
    • Top Consumers
    • Instance Activity
    • Historical SQL
  • Using Other Performance Tools
    • Topology Viewer
    • Metric Baselines
    • Memory Access Mode
    • Hang Analysis
• Administering Databases
  • Managing Storage Objects
  • Using Database Configuration Features
  • Using Automatic Storage Management
  • Converting Single Instances to Oracle Real Application Clusters
  • Converting to a Locally-Managed Tablespace
  • Controlling Resources with Resource Manager
  • Tracking Statistics to Improve Database Performance
  • Using Oracle Scheduler
  • Working With Database Schemas
  • Managing Database Objects
  • XML Database Features in Oracle Enterprise Manager
  • Managing Users and Privileges
  • Managing Materialized Views
  • About Change Management
  • Using Advisors in Oracle Enterprise Manager
  • Masking Sensitive Data for Non-production Use
    • Security and Regulatory Compliance
    • Masking Data
    • Roles of Data Masking Users
    • Recommended Data Masking Workflow
    • Use Cases
    • Related Oracle Security Offerings
• Maintaining Databases
  • Using Backup
  • Recovery
  • Flashback Recovery
  • Backup and Recovery Settings
  • Managing Restore Points
  • Overview of Data Guard
• Additional Maintenance Features
  • Exporting and Importing Features
  • Cloning Databases or Transporting Tablespaces
  • Overview of Oracle Streams
  • Working with Software Configurations
  • Using Database Software Patching
• Monitoring Oracle Real Application Clusters
  • Cluster Cache Coherency
  • Cluster Interconnects
  • Cluster-Managed Database Services
  • Oracle Clusterware and High Availability

14 Application Server Management

• Introduction to Application Server Management
  • Out-of-Box Management Using Oracle Application Server Control
  • Centralized Management Using Enterprise Manager Grid Control
• Monitoring Application Servers
  • What Gets Monitored?
  • Viewing Critical Information
    • General Information
    • Alerts and Host Alerts
    • Policy Violations
  • Viewing Information About Applications Deployed
  • Viewing Members
  • Monitoring Performance
    • Using Performance Metrics
    • Automated Monitoring and Alerts
  • Viewing Topology
  • Monitoring Dashboard
• Administering Application Servers
  • Managing and Creating Blackouts
  • Managing and Creating Jobs
  • Creating Services from J2EE or Web Applications
  • Creating Infrastructure and Aggregate Services
  • Adding SOAP Tests for Partner Links
  • Provisioning BPEL Processes
  • Creating Log Rotation Jobs
  • Managing Configurations
  • Extensible Monitoring
  • Diagnosing Performance Issues with Top Reports
  • Analyzing Historical Performance
• Maintaining Application Servers
  • Managing Backup and Recovery of the Application Server Environment
  • Cloning and Patching the Application Server Environment

15 Oracle Collaboration Suite Management

• Visualizing Your Collaboration Suite Deployment
  • Collaboration Suite Services
    • Service Monitoring
  • Collaboration Suite Systems
• Automated Collaboration Suite Monitoring and Alerts
• Oracle Collaboration Suite Root Cause Analysis
• Diagnosing Oracle Collaboration Suite Performance and Availability Problems
• Collecting and Using Collaboration Suite Client Configuration Data
• Oracle Collaboration Suite Reports
• Leveraging the Grid Control Management Framework
• Administration for Oracle Collaboration Suite Instances

16 Identity Management

• About Access and Identity Management
  • Access Manager
    • Access Server
    • Identity Server
  • Identity Manager
  • Identity Federation
• Using Grid Control for Monitoring Identity Management Targets
  • Identity Component Server Home Page
• Identity Management Systems
  • Configuring Identity Management Services
    • Creating an Access Service
    • Creating an Identity Service
    • Creating an Identity Manager Service
    • Creating an Identity Federation Service
  • Monitoring Services
• Identity Management Root Cause Analysis
• Automated Identity Management Monitoring and Alerts
• Diagnosing Identity Management Performance and Availability Problems
• Leveraging the Grid Control Management Framework

17 Host and Third-Party Target Management

• Host Management
  • Monitoring Hosts
    • Host Home Page
    • Host Performance Page
    • Host Configuration Page
    • Operating System Details
    • Hardware Details
    • Log File Monitoring
    • Program Resource Utilization Monitoring
    • File and Directory Monitoring
    • Hardware Monitoring for Dell PowerEdge Systems
  • Storage Resource Tracking
  • Host Administration
    • Linux Host Administration
    • Execute Host Command
    • Job System
    • Remote File Editor
    • Managing Host Deployments
• Third-Party Target Management
  • Support for Third-Party Application Servers
  • Support for Third-Party Plug-Ins
  • Network Appliance Filer
  • F5 Load Balancer Switches

18 Oracle Beehive Management

• About Oracle Beehive
• Using Grid Control for Monitoring Oracle Beehive Targets
  • Oracle Beehive Site Home Page
• Discovering Oracle Beehive Sites
  • Rediscovering Oracle Beehive Site
• Automated Oracle Beehive Monitoring and Alerts

19 Lifecycle Management

• Lifecycle Management Overview
  • Advantages of Using Enterprise Manager Provisioning and Patching Features
  • Wide Coverage Across the Stack
• Software Provisioning
  • Deployment Procedures
  • Cloning
• Server Provisioning
• Provisioning Concepts
  • Components
  • Directives
  • Images
  • Software Library
• Using the Provisioning Features
  • Setting up and configuring the environment
  • Creating Components, Directives, and Images
• Patching
  • Patching Through Deployment Procedures
  • Patching Features
  • Application of Critical Patch Updates
    • Applying Critical Patches in Offline Mode
    • Accessing Critical Patch Advisories Pages in Grid Control
  • Application Server Patching
  • Linux Host Patching
    • Enhanced Linux Patching for ULN
    • Additional Patching Features
  • Operating Systems Patching
  • Accessing Patching Pages in Grid Control

Glossary

Index